Privacy Policy
HH Herb & Health (hereinafter referred to as "HH") highly values the privacy, security, and protection of your personal data. To help you feel secure while using the services and information provided on this website, we are providing the following Privacy Policy to protect your rights. Please read the following content carefully:
1. Scope of the Privacy Policy
HH Herb & Health (HH Oversea) is operated by MIYU SDN. BHD. This Privacy Policy explains how we collect, use, and protect your personal information while you are using our website and services. The policy becomes effective immediately upon your use of the website.
2. Collection, Processing, and Use of Personal Data
When you visit our website or use its features, we may ask you to provide necessary personal information based on the nature of the service, and we will only use it within the specific purpose scope. We will not use your personal data for other purposes without your written consent.
When you use interactive features such as customer service forms or surveys, we may retain your name, email address, contact information, and the time of use.
During general browsing, the server will automatically record related technical data, including your IP address, browsing time, browser type, and click history. This data is used internally to improve website services and will not be disclosed externally.
To improve our service, we may conduct statistical analysis on survey data. The analysis results may be published as needed but will not include any personally identifiable information.
3. Data Protection
Only authorized personnel have access to your personal data. If third-party service providers are engaged to provide services, they are also required to strictly comply with confidentiality obligations and undergo necessary monitoring procedures.
4. Use of Third-Party Services and Advertising
To enhance your user experience, we provide third-party authentication services, such as those from Google, Facebook, and Apple, allowing you to register and log in more efficiently.
To offer personalized product recommendations and optimize advertising across platforms, your personal data may be shared with advertising and analytics service providers (e.g., Google, Facebook, Instagram). These providers use your data for targeted advertising and performance analysis. We also use Google Analytics advertising features.
If you wish to opt out of these services, you may refer to Google's opt-out options or contact us for assistance.
5. Use of Cookies
To provide the best experience, HH places and accesses cookies on your device. You may adjust your browser settings to reject cookies, but doing so may result in certain website functions not working properly.
6. Policy Amendments
This Privacy Policy may be amended as needed and any updates will be posted on our website. HH reserves the right to revise this policy at any time without individual notice. You agree that the updated terms remain binding, and you are responsible for reviewing the latest version on our website.
7. Data Access and Deletion
Members can view their authorized name and email information through their account on the website. This data is used solely for membership and order purposes.
Upon request, members may ask us to delete or stop using their personal data by contacting us through the “Contact Us” section on the site.
For related inquiries, please email: hh.oversea@gmail.com
8. External Website Links
This website may include links to other websites. Please note that our Privacy Policy does not apply to those external websites. You should refer to their respective privacy policies.
9. Sharing of Personal Data with Third Parties
We do not provide, exchange, rent, or sell your personal data to any third party, except when required by law or contractual obligation.
Exceptions include (but are not limited to):
- With your written consent
- As required by law
- To prevent harm to life, body, freedom, or property
- When cooperating with government agencies or academic institutions for public interest, statistical, or research purposes and where data is de-identified
- If your actions violate our Terms of Service or affect the rights of others, your data may be disclosed to identify, contact, or take legal action
- When disclosure benefits your rights and interests
- When working with third-party vendors to collect, process, or use your personal data, we will ensure they comply with confidentiality and data protection obligations
